General Conditions – Plastic Surg Consult SRL

1. Subject

These general conditions define the rights and obligations between Plastic Surg Consult SRL and its patients regarding the medical-surgical and administrative services provided by the practice.

2. Appointment and Consultation

Any consultation, intervention, or service is preceded by a prior appointment. Making an appointment constitutes acceptance of these general conditions.

3. Services and Fees

The fees related to medical, surgical, or administrative acts are communicated to the patient clearly and transparently. Certain acts may be subject to a prior estimate signed by the patient.

4. VAT

In accordance with current legislation, certain acts are subject to VAT (21%), particularly interventions for aesthetic purposes. Other acts, which serve a medical purpose, may be exempt from VAT.

5. Payment Terms

Payment for services is made in cash on the date of the service, unless a prior written agreement is in place. Payment can be made by bank transfer, Bancontact QR code, or in cash. Our bank details: Belfius BE17 0688 9076 0121.

6. Late Payment

In the event of late payment, a late fee of 10% per year will be applied, as well as a flat-rate compensation of €40 for collection costs, in accordance with applicable legislation.

7. Appointment Cancellation

Any cancellation must be notified at least 48 hours in advance. Failing to do so, a fee of €100 may be charged, except in cases of force majeure.

8. Responsibility and Confidentiality

Plastic Surg Consult SRL is committed to respecting the confidentiality of its patients’ personal and medical data, in accordance with GDPR. The practice’s liability can only be engaged in the event of proven fault.

9. Image Rights and Website Content

The website of Plastic Surg Consult SRL, as well as all its content (texts, images, photographs, videos, graphics, logos, graphic charter, etc.), are protected by copyright and image rights. Any reproduction, representation, dissemination, or use, even partial, without prior written permission, is strictly prohibited. Any image of a patient published on the website is only done with their written and signed consent. At any time, the patient can request the removal of their image, which will be carried out as soon as possible.

10. Disputes

In the event of a dispute, the courts of Brussels have sole jurisdiction. Belgian law applies.